Introduction
1.1 Hard Rock Games provides players with the opportunity to enjoy a range of social gaming experiences. A complete list of Hard Rock Games can be found on our platform. The games are intended for players aged 18 and older and are solely for entertainment purposes.
1.2 These Terms form an agreement between you (“you” or “user”) and HRD Games, LLC (“Hard Rock Games”). The Terms also benefit Hard Rock Games’ parent companies, subsidiaries, and affiliates (collectively referred to as “the Company,” “we,” or “us”).
1.3 These Terms govern your access to and use of the Hard Rock Games, whether through a computer, mobile device, or any other technology. The games are available via our website or another platform (each referred to as a “Game” and collectively as the “Games”). This includes any related services such as support, blogs, communications (including emails), User Content (as defined below), and virtual goods and currency (referred to as the “Services”).
1.4 By accessing or using the Services, you agree to comply with the Terms outlined here and the Privacy Policy, which is incorporated into these Terms. If you do not agree with these Terms, you are prohibited from accessing or using the Services. We recommend reading both the Terms and the Privacy Policy carefully.
1.5 Additionally, when using specific features or making purchases on the Services, you may be subject to additional guidelines or policies, which will be posted periodically. These guidelines are considered part of these Terms.
1.6 By using our Services, you confirm that you are at least 13 years of age or older (or the age of majority in your jurisdiction, if applicable, but never younger than 13 years old). If you are between 13 and the age of majority in your jurisdiction, you confirm that your legal guardian has reviewed and agrees to these Terms, and is aware that you are using our Services. For Hard Rock Jackpot , Hard Rock Blackjack & , Seminole Social , Neverland by Hard Rock Games, and Jackpot Planet by Hard Rock Games, you must be at least 18 years old.
1.7 You are not permitted to access or use the Services if you reside in jurisdictions where such access is illegal or prohibited, or if you live in countries on the U.S. embargo list. You are also prohibited if you are listed as a Specially Designated National or Blocked Person by the U.S. Department of the Treasury. We reserve the right to suspend or terminate your access to the Services at any time, at our discretion.
1.8 Important Notice Regarding Dispute Resolution: These Terms require you to resolve disputes through binding arbitration, with limited exceptions. This also means you waive your right to file a class action or seek class-based relief, unless you opt out as explained in Section 13.2.3.
Connectivity to the Services
2.1 You are responsible for obtaining and maintaining the necessary equipment, mobile devices, and internet services needed to access and use the Services. You will also bear any charges such as data usage and message fees from your wireless or internet provider.
2.2 To access the Company’s mobile applications, you must have an internet-enabled mobile device using either iOS or Android. Standard carrier charges and taxes may apply when obtaining content from the Services. The Company is not responsible for any fees incurred from your service provider due to the use of the Services.
2.3 At times, the Services or parts of them may be temporarily unavailable due to technical or maintenance issues, whether scheduled or unscheduled.
Player Accounts and Use of Services; Termination
3.1 You can access certain features of the Services without creating an account. However, you must register an account to fully enjoy certain features.
3.2 Your use of the Services and any accounts created is for personal use only. Accounts and virtual goods may not be transferred, assigned, or sold. Any attempted transfer of virtual goods or your account will be void.
3.3 You may create an account either directly on our websites or through our mobile apps, which are available in app stores. Each Game may require a separate download and account for certain features.
3.4 When registering, you agree to provide true, accurate, and up-to-date information. If your information is found to be false, outdated, or incomplete, we may suspend or terminate your account and prevent further use of the Services. You are limited to one account per Game and may not use false names or multiple email addresses to create multiple accounts. Additionally, merging accounts to gain an unfair advantage in the game is prohibited.
3.5 You are responsible for keeping your password and account information confidential and are fully accountable for all activities that occur under your account. The Company reserves the right to refuse registration or cancel usernames at our discretion. If you suspect unauthorized use of your account, you agree to notify the Company immediately and to log out after each session. The Company is not responsible for any damages arising from your failure to secure your account.
3.6 You confirm that you will not access the Services from Excluded Jurisdictions, and that you are responsible for complying with applicable local laws. You may not use or export any content from the Services in violation of local or international laws, including U.S. export laws.
3.7 You agree to use the Services only for lawful purposes and are responsible for your conduct while using the Services. You will not post or transmit any unlawful, harmful, defamatory, or offensive content through the Services. You will also refrain from interfering with the normal operation of the Services or disturbing the experience of other users.